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Title

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Loss Prevention Manager

Description

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We are looking for a Loss Prevention Manager to oversee and implement strategies that reduce theft, fraud, and inventory shrinkage across our retail locations. This role is critical in maintaining the financial integrity of our operations and ensuring a safe and secure environment for both employees and customers. The ideal candidate will have a strong background in security, risk management, and retail operations, with a proven ability to lead teams and develop effective loss prevention programs. As a Loss Prevention Manager, you will be responsible for developing and enforcing policies and procedures that deter theft and fraud. You will conduct investigations, analyze data to identify trends, and work closely with store management and law enforcement when necessary. Your role will also include training staff on loss prevention techniques and ensuring compliance with company standards and legal regulations. You will lead a team of loss prevention associates and collaborate with other departments such as operations, human resources, and legal to ensure a comprehensive approach to risk management. Your ability to communicate effectively, think critically, and act decisively will be key to your success in this role. This position requires a high level of integrity, attention to detail, and the ability to handle sensitive information with discretion. You should be comfortable working in a fast-paced retail environment and be willing to travel to various store locations as needed. Experience with surveillance systems, auditing procedures, and incident reporting is essential. If you are passionate about protecting assets, reducing loss, and creating a culture of accountability and safety, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and implement loss prevention strategies and policies
  • Conduct internal investigations into theft, fraud, and policy violations
  • Monitor surveillance systems and analyze security footage
  • Train store staff on loss prevention procedures and awareness
  • Collaborate with law enforcement and legal teams as needed
  • Perform audits and inspections to ensure compliance
  • Analyze data to identify trends and areas of risk
  • Lead and manage a team of loss prevention associates
  • Prepare detailed reports on incidents and investigations
  • Support emergency response and crisis management efforts

Requirements

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  • Bachelor’s degree in Criminal Justice, Business, or related field
  • 3+ years of experience in loss prevention or asset protection
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency with surveillance and security systems
  • Knowledge of retail operations and inventory control
  • Ability to conduct thorough investigations
  • Familiarity with legal and regulatory compliance
  • Strong analytical and problem-solving skills
  • Willingness to travel to multiple store locations

Potential interview questions

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  • What experience do you have in loss prevention or asset protection?
  • How do you approach conducting an internal investigation?
  • Can you describe a time you successfully reduced shrinkage?
  • What surveillance technologies are you familiar with?
  • How do you train staff on loss prevention procedures?
  • Have you ever worked with law enforcement on a case?
  • What strategies do you use to identify high-risk areas?
  • How do you ensure compliance with company policies?
  • Describe your experience managing a team.
  • Are you willing to travel for this role?